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Eisenman & Eisenman, M.D. Satisfaction Survey

Eisenman & Eisenman, M.D. Satisfaction Survey

Survey
Dr. Seen: *
 
Date Of Visit: *
 
(1) Did the receptionist meet and greet you in a cordial, friendly, helpful manner?
(2) Was the receptionist helpful in assisting you in explaining and filling out the necessary paperwork and courteously and respectfully explain your co-pay responsibilities?
(3) Did the medical assistant (the person who calls you from the waiting room into the patient exam room) introduce themselves by name and make you feel welcome and comfortable?
(4) Did the physician spend adequate time with you and answer all of your questions and treat you in a professional manner?
(5) Did the staff at the time of checkout carefully go over the procedure instructions and help you schedule tests you will be having and assist you in a concerned conscience manner?
(6) Did the checkout staff and/or business department clearly explain your financial responsibilities in a professional manner?
(7) Did you find any staff member particularly helpful and/or compassionate, in your case?
(8) Did the nurse promptly return your phone calls, call in any prescription in a timely manner and spend the necessary time to instruct you on your care?
(9) What suggestions would you have to improve your visit?
(10) How specifically did you hear of our practice?
(11) Would you recommend our practice to a friend or family member?
GENERAL
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JESSE EISENMAN, M.D.
RICHARD EISENMAN, M.D.
CATHIA RENE, M.D.
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GASTROENTEROLOGY
ADVANCED SURGERY CENTER
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